Having determined that the rear camera a percentage of iPhone 14 Plus devices manufactured between April 10, 2023 to April 28, 2024 may exhibit no preview, Apple has launched a new service program.
It is obvious that iPhone 14 Plus are the only effected devices in this circumstance. However, to check if your phone is eligible submit your phone’s serial number in the space provided in the Apple Webpage provided for this purpose.
Additional Information on iPhone 14 Plus Rear Camera Malfunction
After your iPhone has been verified to be eligible for this program, there are a number of options available which includes the following;
- The service process will enable finding an Apple Authorized Service Provider, making an appointment at an Apple Retail Store or contacting Apple Support to arrange a mail-in service.
- Note that before service, first back up your iPhone to iCloud or your Computer.
- Apple is likely to restrict or limit repair to the original country or region of purchase.
- This service program doesn’t mean that Apple will extend the warranty coverage for the affected iPhone 14 Plus
- If you have already repaired your phone which was affected, you can contact Apple for a refund.